Help
Our webshop is developed using the latest technology. For this reason, it can happen that older browsers no longer cope with this technology. We recommend that you install a current browser such as: Google Chrome, Mozilla Firefox or Opera.
We also recommend that you delete the temporary internet files (browser cache) and the cokies from time to time.
As we operate a pure B2B webshop, private customers cannot register.
Please note that the response times can sometimes be a little longer.
If you already have a customer number with us, you can register directly in the shop. To do so, please fill in the corresponding fields. We will send the registration confirmation to the customer e-mail address stored with us.
Questions about the webshop should be sent by e-mail to info@evn-components.de
Or you can use the question option on our product pages.
Please note that the response times can sometimes be a little longer.
To do this, place the relevant items in your shopping basket and then click on the icon.
In the shopping basket, click on the truck icon and select "Offer". The items in the shopping basket are now displayed as a price offer.
The reminder or order lists are auxiliary lists that you can create yourself individually. You can place individual items or the entire list directly in the shopping basket from the reminder or order lists.
In the textbox "Own item no." you can enter your item number for the corresponding product. You can then also search for your own item no. to find the corresponding product. To enter the article number, simply click in the field and enter it accordingly and confirm with the ENTER key.
Alternatively, you can enter the numbers centrally in the My Account Area -- Configuration -- Own Item Numbers.
For the EVN item number PS-KS-USB3.0AB-WS (Keystone white, USB3.0 Coupler, Front A, Rear B) you have in your company the number DEMO-123. If you now enter them into the webshop in this way, you can also search for DEMO-123to find the "Keystone white, USB3.0 Coupler, Front A, Rear B" product.
Alternatively, you can enter the numbers centrally in the My Account Area -- Configuration -- Own Item Numbers.
Beispiel:
For the EVN item number PS-KS-USB3.0AB-WS (Keystone white, USB3.0 Coupler, Front A, Rear B) you have in your company the number DEMO-123. If you now enter them into the webshop in this way, you can also search for DEMO-123to find the "Keystone white, USB3.0 Coupler, Front A, Rear B" product.
If you have entered the number, you can even tell our sales staff the corresponding number on the phone. They will then also find the product.
This can have several causes. Check whether the year/month limitation also fits the transaction.
You can also work with a placeholder.
This placeholder is not a * (Stern) but a % (percent) Character!
You search for an old order with a socket and enter the corresponding word Steckdose . The search yields no hits or only inaccurate hits. However, enter %Steckdose , you'll have one or more hits.
You can also work with a placeholder.
This placeholder is not a * (Stern) but a % (percent) Character!
For example:
You search for an old order with a socket and enter the corresponding word Steckdose . The search yields no hits or only inaccurate hits. However, enter %Steckdose , you'll have one or more hits.
By default, you should select the payment method Standard . This is the payment method agreed with us, which is also stored in the customer master.
The payment method Invoice is optionaly available.
The term of payment is then"payable immediately net without discount".
Please note when selecting Pickup the specific staging and pick-up times.
The costs and further details can be found in the order summary in the checkout area